Case Studies

Te Kaunihera Manapou Paramedic Council of New Zealand had no formal digital process for specialist endorsement applications. See how Zephyr Consulting built a fully integrated iMIS solution, eliminating manual administration and delivering transparency for paramedics, staff, and the public.

Three part-time staff. 27,000 members. See how New Zealand's leading agrichemical certification body navigated a two-phase iMIS EMS implementation with Zephyr Consulting, upgrading from legacy systems, integrating TopClass LMS, and transforming member and trainer experience.

Associations and regulatory bodies are increasingly required to complete robust verification and screening as part of their membership, registration, or certification processes. These checks are critical, but when handled manually or outside the core system, they often become slow, fragmented, and difficult to audit. With the Checkmate for iMIS integration, organisations can now complete trusted verification checks directly within the iMIS Engagement Management System®, red

A New Zealand–based medical regulatory authority serves a large practitioner community and the general public. Its team receives a high volume of repetitive enquiries relating to Continuing Professional Development (CPD), professional standards, Annual Practising Certificates (APCs), and complaints processes. To address this demand without increasing staff workload, the organisation engaged Zephyr Consulting to design and implement an AI-powered chatbot for its public websi

Not sure if you're getting the most from iMIS? See how Queensland Justices Association clarified their entire iMIS setup, reducing 35 membership categories to just 2, through a focused 10–15-hour review with Zephyr Consulting.

A national membership organisation uses iMIS to manage member records, renewals, and long‑term membership analytics. Leadership required accurate, repeatable membership statistics to support governance reporting and strategic decision‑making. While core data existed in iMIS, historical insight and reliable monthly trend reporting were difficult to produce without significant manual effort. The Challenge The organisation needed a robust, automated reporting framework that coul

A New Zealand peak body membership association was relying on a legacy database, manual processes, and a disjointed member portal. Discover how they unified their CRM, website, and member experience on a single iMIS platform in under six months, with Zephyr Consulting.

A national, compliance-focused organisation uses iMIS to manage training programs, certifications, renewals, and regulatory workflows, supporting thousands of records across New Zealand. The environment had evolved over many years to support increasingly complex automation requirements and required a change.